DIANOHelp: moving to DIANO

Moving from Another program

Export these files from Another program, then upload them in Move to DIANO.

These are the same steps as in Move to DIANO. Last checked: 2026-10-19.

1. Your trial balance on the day before your start date

Where: Your program's Reports or Export menu

A trial balance lists every account with its balance on one day. Choose the date the day before your start date (the day before your start date). Show all accounts. It has a Debit and a Credit column, and the two totals are the same.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

2. Unpaid customer invoices on the day before your start date

Where: Your program's Reports or Export menu

One line for each customer invoice that is not fully paid, on the day before your start date: customer, invoice number, date and the amount still owed. Choose the detailed report (one line per invoice), not the summary.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

3. Unpaid supplier invoices on the day before your start date (if it applies)

Where: Your program's Reports or Export menu

One line for each supplier invoice you have not fully paid, on the day before your start date: supplier, their invoice number, date and the amount you still owe. Choose the detailed report. If you owe no supplier anything, you can skip this file.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

4. Your customer list

Where: Your program's Reports or Export menu

A list with one customer on each line: name, code (if you use codes), e-mail and phone. Balances are not needed here.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

5. Your supplier list

Where: Your program's Reports or Export menu

A list with one supplier on each line: name, code (if you use codes), e-mail and phone.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

6. Your item list (if it applies)

Where: Your program's Reports or Export menu

A list of the things you sell or buy: code, description, selling price and cost.

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

7. Your chart of accounts (if it applies)

Where: Your program's Reports or Export menu

A list of your accounts with each account's type (for example Bank, Current Asset, Expense).

Save it as CSV or Excel (.xlsx), not PDF.

We couldn't confirm these menu names in the program's own help. If yours look different, look for a report with this name.

Start my move

Still stuck? In Move to DIANO, every problem has a button to send it to DIANO support with the details. Or e-mail info@diale.co.za · +27 87 265 3889.